Debt Recovery Officer

1 Days Old

Debt Recovery Officer
Hourly rate: £18.65 PAYE or £24.65 Umbrella Location: Wembley Job Type: Temporary full time (1-2 days per week in office) Contract End Date: Wednesday, 23rd September 2026We are seeking a dedicated Debt Recovery Officer. This role involves the recovery and enforcement of various debts including Council Tax, Parking and Road Traffic, Housing Benefit Overpayments, Adult Social Care, and Sundry Debt. The successful candidate will ensure efficient and ethical debt recovery in line with legislation and local policies.
Day-to-day of the role:
Utilise a variety of debt recovery techniques to successfully recover all debts, balancing sensitivity towards clients' financial constraints with the financial interests of the council. Take ownership of debt cases from initiation to conclusion, including making arrangements, pursuing payments, and navigating through the debt recovery process. Produce, interpret, and maintain reports and spreadsheets to meet individual, team, and council-wide statistics. Act as the first point of contact within the recovery and enforcement team, handling all forms of communication professionally. Continuously monitor cases, follow up on defaulted arrangements, and locate absconded debtors. Maintain accurate and comprehensive records related to customer accounts and interactions. Build and maintain positive relationships with all internal and external stakeholders to achieve th...
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Location:
Wembley
Salary:
£18.65 - £24.65 /hour
Job Type:
FullTime
Category:
Construction

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