JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... OUR HOTEL Holiday Inn Express® London - Limehouse hotel sits near the Thames River in a historic part of London close to major attractions. Boasting 176 contemporary rooms, it is less than 5 minutes' walk from Limehouse DLR station, where trains travel to central London in about 20 minutes and to the O2 arena and London City Airport (LCY) in less than 30 minutes. The hotel has undergone a multi-million pounds upgrade earlier this year, including a shiny brand-new lobby and additional 26 rooms featuring the Holiday Inn Express Urban Room Concept. Our Benefits

Discounted hotel room rates for you and your friends & family An extra day's holiday for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn £250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over £1000 per year And much much more!

A DAY IN THE LIFE OF A DEPUTY GENERAL MANAGER HERE AT HOLIDAY INN EXPRESS – LONDON LIMEHOUSE Reporting to the General Manager, you can expect your working day to include the following. As a Deputy General Manager you must be self-motivated and be an inspirational leader, who believes in delivering the best possible standards in guest service, continually leading your team by example. The role requires excellent interpersonal skills, and you will play a pivotal role in overseeing the daily operations of the hotel, ensuring the highest standards of service and guest satisfaction. You will be responsible for managing various departments, optimizing operational efficiencies, and fostering a positive and productive work environment. Your leadership will be instrumental in maintaining our reputation for excellence and driving the continued success of our hotel. If you are a strategic thinker with a passion for hospitality and a proven track record in hotel management, we invite you to apply for this exciting opportunity. Your Key Areas of Responsibility Will Include

Oversee daily hotel operations, ensuring all departments (Front Office, Housekeeping, F&B, Maintenance) are running smoothly and efficiently. Lead and manage department heads and staff, providing guidance, support, and training to ensure high levels of service. Monitor guest feedback and address any complaints or concerns promptly, ensuring high levels of guest satisfaction. Review financial performance, including key metrics such as occupancy rates, revenue per available room (RevPAR), and F&B revenue, and implement strategies to improve profitability. Ensure the hotel meets or exceeds quality standards for cleanliness, maintenance, and guest safety through regular inspections and evaluations. Collaborate with Finance, Revenue, Sales, Marketing, and HR to align operational goals with overall business objectives and maximize revenue. Ensure compliance with health, safety, and environmental regulations, lead staff training on emergency procedures and best practices. Communicate operational performance and challenges to senior management through regular reports on guest satisfaction, financial results, and operational metrics. Maintain clear communication and coordination between departments to ensure a seamless guest experience and operational efficiency.

What We Need From You

A Hospitality Hero – You bring passion and energy to the role, inspiring others to deliver excellence at every opportunity. A Service Superstar – You put the guest experience at the heart of your decision making, ensuring every detail counts. A Team Player – You foster a collaborative, motivated team culture where everyone works together to succeed. Cool Under Pressure – You lead with confidence, staying calm and solution-focused no matter the challenge. A Polished Professional – You set the standard in behaviour and communication across the hotel. Proactive & Organised – You manage time effectively, set priorities, and oversee day-to-day operations seamlessly. Commercially Aware – You understand revenue streams, cost controls, and use insight to drive success.

Branded Hotel experience Ideally within IHG would be highly beneficial although training will be provided. Knowledge of the London hotel market is advantageous. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com. #J-18808-Ljbffr