Deputy General Manager

1 Days Old

Safestay London Kensington Holland Park
Permanent | Full-time
Location: London
Safestay Holland Park is seeking a hands-on and resilient Deputy General Manager to support the day-to-day running of one of our largest London hostels.
This role suits someone who enjoys being visible on the floor, supporting teams directly, and helping maintain structure, safety, and service standards in a busy operational environment.
Key responsibilities Supporting daily operations across reception, housekeeping, and facilities

Leading shifts and acting as Duty Manager when required

Supporting and supervising on-site teams

Managing rotas, staffing levels, and operational coverage

Supporting recruitment, onboarding, and training

Ensuring health, safety, and security procedures are followed

Handling guest issues and incidents professionally

About you Previous experience in hospitality supervision or management

Strong organisational and problem-solving skills

Calm, confident, and people-focused leadership style

Flexible approach to working hours, including weekends

Comfortable working in a fast-paced, guest-facing environment

What we offer Competitive salary, based on experience

Recognition and reward schemes

On-the-job training and development

Statutory workplace pension scheme

Free hostel stays after 6 months service (up to two people)

Family & Friends discounted rates

Benefits apply across all Safestay hostels in the UK and Europe

This is an excellent opportunity for someone looking to progress their management career within Safestay. We are looking for candidates available to start in the near term.
Eligibility In line with the Asylum and Immigration Act 1996, all applicants must have the right to live and work in the United Kingdom. Relevant documentation will be requested at the interview stage.

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Location:
Brent
Job Type:
FullTime

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