Deputy Reception/Lodge Manager

1 Days Old

Deputy Lodge Manager A re you an experienced and motivated individual with a passion for delivering exceptional customer service and ensuring smooth lodge operations? We are seeking a dedicated Deputy Lodge Manager to join our team and support the efficient running of our College Lodge.
Key Responsibilities:
General Duties & Front of House:
• Assist the Lodge Manager with daily supervision of lodge operations • Provide accurate information and assistance to College members, conference delegates, and visitors • Act as a central communication point, relaying relevant information to departments • Be sensitive to student welfare needs; serve as the first point of contact for student welfare issues during absences of Junior Deans • Handle telephone inquiries professionally • Manage lodge logistics, including parcel/post delivery and maintaining a clean, organized environment • Monitor lodge emails, check-in/check-out students, and update forwarding addresses • Promote and operate the lodge sales, including souvenirs and operate the sales till • Respond to B&B visitor inquiries, providing excellent customer service and luggage storage arrangements • Record and forward room defect reports from visitors
Security & Emergency Management:
• Maintain building security, keep logs of alarms and activations • Respond professionally to fire alarm activations, coordinating with em...
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Location:
Oxford
Salary:
£36,000 - £36,075 /annum extensive benefits and holiday packa
Job Type:
FullTime
Category:
Management & Consultancy

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