At Neptune, our spaces are designed to bring beauty, comfort and a sense of home to everyday living. From timeless furniture pieces to thoughtful design advice, we're here to help our customers create their dream homes - and it all begins with exceptional service.

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
We're looking for a warm and personable Design Advisor to join our superb team within our stunning Showroom in Bath a permanent, part time basis working 32 hours over 5 days of the week. You'll be someone who loves making people feel welcome, has exceptional customer service experience, a keen eye for interiors, and brings energy and organisation to everything you do.
What you'll be doing
As a Design Advisor, you'll be the first point of contact for our customers, offering a warm welcome and thoughtful guidance as they explore everything from gifting and home styling to whole-home collections and kitchen design services. With a natural eye for interiors and a genuine passion for service, you'll help customers feel confident, inspired and supported throughout their Neptune journey.
Day to day, you'll:

• Deliver a warm and welcoming experience, greeting customers, offering refreshments, and guiding them through the showroom.
• Understand each customer's needs, offering thoughtful advice on gifting, styling, furniture, kitchens, and materials.
• Handle sales and enquiries confidently, processing orders, preparing quotations, and liaising with suppliers when required.
• Promote our whole-home philosophy and kitchen design service in a natural, consultative way.
• Provide excellent customer care, resolving enquiries or concerns with professionalism and attention to detail.
• Maintain beautiful showroom standards, ensuring visual merchandising and presentation reflect our commitment to quality and craftsmanship.
• Support local marketing and events, including social media activity, appointment coordination, and customer follow-ups to build lasting relationships.

• Competitive salary
• Generous holiday allowance
• Purchased additional annual leave scheme
• Life assurance
• Company sick pay
• Enhanced maternity and paternity leave
• Cycle to work scheme
• Gym membership
• Generous Neptune new item and outlet discounts
• Perkbox: Wellbeing Hub and Retail Discounts Portal
• Your birthday day off
• Two paid volunteer days a year
• Day off if you become a Grandparent
• A week off to celebrate a life event
• Refer a friend scheme
• Long service holiday allowance increase
• Training Workshops