Desk Based Account Manager

Location: Stretford, Manchester (Onsite)

Hours: Monday-Friday, 9:00-5:30

Salary: £30,000 - £35,000 + double OTE

We're looking for energetic, tenacious and driven Desk Based Account Managers to join our team based in Manchester. You'll manage circa 300-350 existing SME customers, re engage dormant accounts, uncovering new opportunities, and developing strong, long lasting relationships. This is a fast paced, KPI driven role where persistence, confidence, and commercial awareness are key.

What You'll Be Doing

• Re engaging under managed accounts and driving revenue growth
• Building customer relationships and identifying upsell opportunities
• Selling telecoms, connectivity, cyber security, and Microsoft related services
• Managing the full sales cycle from discovery to order
• Maintaining accurate CRM records and meeting call/activity KPIs
• Working closely with Sales Specialists for technical support

Essentials skills.

• You will have at least 1-3 + years' experience in account management or desk based sales
• Previous experience working within one of the following industries: MSP, telecoms, connectivity, cyber security, or Microsoft services xbpsjku
• You must be confident, energetic, resilient, and commercially minded
• Strong communication skills and ability to handle objections
• Good IT understanding and willingness to learn
• Must live within 30-40 minutes from the office/ Stretford
• Able to pass DBS and background checks

ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: