Diary Manager

New Today

Flexible working: We offer options such as full-time, part-time, compressed hours, job sharing and flexitime, subject to business needs. Flexibility is available across the role, but the level of flexibility may vary depending on the business area and responsibilities. Some areas may require regular on-site attendance at set times, while others may offer hybrid, remote or more flexible working arrangements. About us GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage. At GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The role As Diary Manager, you’ll play a key role in supporting senior colleagues, from organising meetings to managing busy inboxes. As a vital member of the team, your work helps ensure senior managers can carry out their critical responsibilities effectively, while offering valuable insight into how the organisation operates. Your core responsibilities include managing the inboxes and diaries of one or more senior members of staff, scheduling meetings, coordinating travel and logistics for senior colleagues, arranging and hosting visits from external partners, and acting as a first point of contact for both internal and external stakeholders. The role also includes compiling daily document packs, supporting information and record management, following up on tasks and deadlines, and handling a range of administrative duties, including expenses. Confidentiality and discretion are essential, as sensitive information is handled regularly. Depending on the area, some travel to Manchester or other UK sites may be required. This is a fast-paced role where no two days are the same, but you won’t face it alone. With a clear career pathway and a tight-knit, supportive community around you, there’s plenty of scope to learn, grow and feel supported every step of the way. You’ll work closely with different parts of the organisation,
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anticipating needs, managing priorities and enabling effective leadership across critical business areas.
About you You don’t need any specific background or experience to apply; we’re more interested in your skills, attitude and willingness to learn. You might be looking for your first role, changing career, or returning to work. While formal GCSE qualifications aren’t required, the role does call for a good level of English and maths, along with confidence using Microsoft Office applications and a basic familiarity with using a desktop computer. A proactive approach is important, as the work involves organising multiple priorities and using your initiative to keep things running smoothly. Attention to detail will help you manage inboxes, schedule meetings and handle administrative tasks accurately. Good communication and teamwork skills will enable you to collaborate effectively with colleagues from a range of backgrounds and seniority levels. Being comfortable managing your own time and workload will also help you thrive in this fast-paced environment. Training and development When you start, you’ll receive an organisation-wide induction and a buddy to help you settle in. We’re proud to offer an inclusive, supportive environment and are committed to helping you fulfil your potential. You’ll get full on-the-job training to build skills in areas such as administration, organisation, communication and stakeholder management. A tailored six- month development plan will guide you through your early months, followed by personalised goals and ongoing support. Progression can happen quickly for those with the motivation and desire to learn, in some cases as early as 18 months. Success isn’t about your background, but your drive. This role has clear competencies and development levels, along with structured guidance to support your progression and help you take the next steps that are right for you, whatever that may look like. Performance is recognised through annual appraisals and in-year awards, with opportunities to develop further within a few years.
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Location:
Cheltenham
Job Type:
PartTime

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