Digital Communications & Website Manager - 6 month contract

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Digital Communications & Website Manager - 6 month contract Location: Glasgow or Edinburgh, hybrid working Reporting to: Senior Digital Communications Manager SGN manages the network that distributes natural and green gas to approximately six million homes and businesses across Scotland and the south of England. We are seeking an experienced and technically proficient Digital Communications & Website Manager to lead the day-to-day management, maintenance, and development of SGN's external websites. Reporting to the Senior Digital Communications Manager, this role is central to ensuring our digital platforms are secure, accessible, high-performing, and aligned with organisational objectives. You will bring a strong blend of technical expertise, content governance knowledge, and stakeholder engagement skills. The role involves working collaboratively with teams across IT, Transformation, Customer Experience and Communications as well as with external agencies and suppliers. Oversee the performance, stability, and security of external websites Collaborate with IT, Transformation teams, and external agencies on deployments, updates, integrations, and technical maintenance Provide first-line technical support for CMS users and website-related issues Implement minor technical or design updates using HTML, CSS, and JavaScript where required Perform administrative duties related to the organisations digital presence Content governance Conduct regular content audits to ensure accuracy, relevance, and consistency Establish and manage web content policies, including tone of voice, accessibility, and house style (WCAG 2.2) Deliver training and guidance to colleagues on producing effective web content Content creation and optimisation Write, edit, and optimise user-focused web content aligned with brand and communications strategy Source and manage visual assets for online use Ensure content is optimised for SEO, accessibility, and usability Support the wider team with social media content creation, publishing and administration User Experience and Analytics Produce sitemaps and visual website structures to improve navigation Monitor website performance using analytics tools and recommend improvements Gather user insights through surveys, feedback, and usability testing Align website activity with wider communications campaigns and organisational priorities Partner with IT, Customer Experience, and Transformation teams to support digital integration Stay up to date with emerging web technologies, accessibility standards, and digital best practice We are looking for a strategic and detail-oriented digital professional with strong technical and content management expertise. Proven experience managing large, content-driven websites and CMS platforms Strong understanding of website architecture, hosting environments, and web development processes Working knowledge of HTML, CSS, JavaScript, and APIs Excellent web copywriting and editing skills Experience conducting content audits and managing editorial workflows Knowledge of SEO, web accessibility (WCAG 2.2), and data privacy best practice Strong organisational skills with the ability to manage multiple priorities and projects Excellent communication and stakeholder management skills, including the ability to explain technical concepts clearly The ability to manage complex, non-routine digital challenges A proactive approach to improving user experience and digital performance Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies.
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Location:
Glasgow
Job Type:
FullTime

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