Our client, a global FinTech / Fund Services provider to Wealth and Asset Management clients, is currently seeking a Digital Delivery Programme / Project Manager – ideally with Wealth Management, Asset Management, Transfer Agency or Fund Accounting experience. The role of the Digital Delivery Manager is accountable for both the delivery of digital products to new and existing clients and the delivery of digital product enhancements that improve product functionality and service to the benefit of all clients (current and prospective).

Responsibilities:

• As a Digital Delivery Manager, you will help build and drive a cross-functional team including product owners, business analysts, developers, and QA, using best practice methodologies, to deliver to agreed timelines, budget, quality expectations, objectives, business case and quality gate measures.
• You will also manage and own the client and key stakeholder relationships, produce timely and accurate reporting (updates, RAID logs, budgetary controls, resource requirements etc) and ensure compliance with internal frameworks and governance.
• Product Delivery:Own the delivery of the digital products to all required clients and align (where required) the implementations to the existing frameworks.
• Create repeatable processes to improve subsequent product rollout.
• Ensure the delivery framework optimally supports a continual delivery mythology.
• Initiation:Identify, confirm, and engage with all stakeholders (internal, external and 3rd party) - to ratify scope and objectives.
• Establish governance structures and confirm roles and responsibilities.
• Confirm objectives, benefits, business cases, products, and strategic themes - agree on critical success factors.
• Identify relevant scrum teams and ensure sprint delivery/outputs align.
• Confirm testing strategy and agree on criteria for production acceptance.
• Identify dependencies and align plans.
• Identify actions, risks, assumptions, issues, and dependencies.
• Monitoring and Communication:Prepare and execute stakeholder communication plans.
• Maintain regular, relevant, timely and accurate communications with stakeholders across all locations and time zones.
• Provide reporting to various stakeholder audiences, setting and managing expectations at all stages.
• Chair and document meetings, initiate and facilitate discussions including management of issues, and getting collective agreement on next steps.
• Ensure quality gate requirements are met at relevant stages during the project lifecycle.
• Team Management:Maintain a culture of collaboration across all team members and wider stakeholders (and their teams) – provide regular, relevant updates and communication.
• Manage, support & motivate the delivery team – maintain a deliverable focus.
• Facilitation:Manage and monitor RAID.
• Manage changes to plans, assess the impact on the business case and escalate as appropriate.
• Identify and resolve potential resource conflicts, and escalate as necessary.
• Prepare and run Steering Committees where required.
• Project Diligence:Maintain governance: follow best practice project methodology and use approved document templates.
• Keep all documents up to date, accurate, formatted, in the correct folder structure, version controlled, and ready for audit inspections.
• Complete a Closure Report within the Service Level Agreement (SLA) timeframe.
• Ensure compliance with Information Security, data protection requirements etc.
• Continuous Improvement:Support the adoption of Agile within the team and how Project Management will integrate with the implementation.
• Highlight key issues experienced and capture approaches/actions taken to resolve - feed into lessons learnt for the benefit of future projects (and capture relevant information from other project team members).
• Project Budgetary Control:Maintain control of budget expenditure across all areas and activities
• Provide budgetary reporting by updating project spreadsheets.
• Undertake financial monitoring throughout the project lifecycle.

Experience required:

• Previous extensive experience in a similar Project Delivery / Programme Management role from a Wealth Management, Asset Management or Fund Servicing background (ideally with Transfer Agency and/or Fund Accounting knowledge).
• Ability to drive change and effectively manage projects and stakeholders.
• Client-focused – inspires collaboration with others.
• Excellent oral and written communication skills; must be articulate and persuasive.
• Highly motivated, with strong problem-solving and analytical skills, proactive.
• A strong understanding of financial control, budget management, and risk and issue management.
• Knowledge and experience in structured project management methodologies and tools including Atlassian tool set.
• Ability to work under pressure, always maintaining a calm and assertive manner.
• High level of interpersonal and teamwork skills with the ability to build and maintain strong relationships with senior managers, managers, and colleagues across the organisation.
• Desirable:
• Machine Learning experience
• Project Management certification, Prince 2 or Agile.
• Knowledge of Transfer Agency operations

Apply now for an exciting new challenge within this successful and growing team and wider organisation.

Please note that due to the high volume of applicants responding to our adverts we are regrettably not able to feedback on all applications; only successful candidates will be contacted