Digital Growth & CRM Manager

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Job Title: Digital Growth & CRM Manager
Location: Dudley, West Midlands
Salary: £36,000 per annum,
Hours: 37.5 hours per week, between 8.00am - 6.00pm
Contract: Full-time, permanent

Black Country Living Museum is seeking a Digital Growth & CRM Manager to lead the Museums digital performance and online revenue growth

Recognised as Large Visitor Attraction of the Year by VisitEngland, Black Country Living Museum welcomes hundreds of thousands of visitors each year to experience the regions rich industrial and social heritage

This position will play the leading role in ensuring our digital channels help more people discover, engage with and visit the Museum. You will lead the development of our website performance, search visibility, paid media activity and CRM marketing, helping connect audiences with the stories, people and places that make the Black Country unique.

What will you be doing?

You will take ownership of the Museums digital growth and ensure our online platforms deliver strong performance and conversion.
Leading the Museums strategy for growing digital ticket sales and online engagement
Optimising website performance, user journeys, and the ticket booking experience.
Managing paid search and analytics agencies, ensuring campaigns deliver strong ROI.
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Location:
Dudley
Salary:
£35,000
Job Type:
PartTime
Category:
Management & Consultancy

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