Digital Service Asset and Configuration Management Technician

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Role: Digital Service Asset and Configuration Management Job Description Type: Contract Location: Chelmsford, UK The Role As a SACM Technician, you will ensure that every piece of IT equipment-from laptops and smartphones to complex audio-visual setups-is accounted for, functional, and secure. You will balance technical 'hands-on' troubleshooting with the meticulous management of our Configuration Management Database (CMDB). Key Responsibilities: Lifecycle Management: Oversee IT assets from initial acquisition and deployment through to decommissioning and secure disposal in compliance with WEEE regulations. Technical Support: Provide second-line technical support, including fault diagnosis, maintenance, and root cause analysis for end-user devices and peripherals. Database Integrity: Maintain the accuracy of the CMDB, ensuring all configuration items are recorded and audited regularly. Compliance & Security: Ensure all user devices remain within one version of the current operating system release to maintain high security and compatibility standards. Project & AV Support: Lead...
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Location:
Chelmsford
Salary:
£14 - £15 per hour + Negotiable
Job Type:
FullTime
Category:
Manufacturing & Purchasing

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