Role: Digital Systems and Data Assistant
Hours: 37 hours per week
Contract: Permanent
Salary: £25,294 - £26,598 per annum
Closing date: Tuesday 26/08/2025 at 9:00am
Interview Date: Tuesday 02/09/2025

Wigan & Leigh Hospice is a wonderful place to work. Our staff are our greatest asset providing the very highest standard of care. All our teams are all part of the Hospice team: working together to make the Hospice the best it can be. We have achieved Outstanding in the last CQC inspection. Our values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.

We are proud to offer a wide range of benefits, including:

·         A warm and welcoming working environment,

·         35 days annual leave inclusive of bank holidays, increasing with length of service,

·         Contributary pension scheme,

·         Free car parking,

·         Subsidised lunches,

·         Cycle to Work Scheme,

·         Shopping, leisure and holiday discounts,

·         On demand GP,

·         Westfield Health Health Cash Plan,

·         Life Assurance,

·         A range of Wellbeing initiatives.

The available role (details)         
We are looking for a Digital Systems & Data Assistant who will support the development and maintenance of the hospice’s IT and digital infrastructure, alongside robust information governance practices. This role ensures the smooth and reliable operation of systems that underpin high-quality patient care and contribute to overall organisational effectiveness.        By combining technical IT support, data management, and information governance administration, the post helps drive the secure, efficient, and innovative use of digital technologies across the organisation.

The successful candidate will have:

• IT-related degree or equivalent experience in IT and digital systems management, demonstrating a strong foundation in managing and supporting digital infrastructure.
• Proven experience in first-line IT support, demonstrating the ability to respond effectively to technical queries, support day-to-day IT operations, and proactively attempt to resolve second-line issues where appropriate before escalation.
• Familiarity with IT system maintenance, troubleshooting, and hardware/software management, including routine maintenance of platforms such as Microsoft Office products and Microsoft Azure

Familiarity with NHS systems and processes, including NHS Care Records Service Cards is desirable.

The role is available 37 hours per week, Monday – Friday, 8.30am – 4.30pm (Friday 4pm finish), on a salary of £25,294 - £26,598 per annum. The role is office based with occasional home working.

The role may need to work the occasional evening or weekend when there is a specific business need, but advanced notice of this is usually provided. Time off in lieu is provided.

How to apply
Applicants should submit up to date CV with a supporting statement setting out how you meet the criteria for the role to Human Resources. 
               
The deadline for applications is Tuesday 26 August 2025 at 9:00am. Interviews will be held at Wigan and Leigh Hospice on Tuesday 02 September 2025.

If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.

Successful appointments will be subject to Disclosure and Barring Services Check (DBS) check.

About us
Wigan and Leigh Hospice is a well-established charity which has been operating since 1983. We provide a wide range of palliative care services to people with advancing life-limiting illnesses of any diagnosis and to those people important to them. The support we offer is tailored to meet individuals’ physical, social, spiritual and emotional needs. 

We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.