Director, Digital Partner - Supply Chain

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Role Overview We are seeking an experienced IT Portfolio Director to lead on IT Portfolio Management and operate as a Programme Director across our Supply Chain and R&D domains, ensuring that technology investments deliver desired business outcomes across Discovery to Launch, Planning, Manufacturing, Logistics, Procurement, and Order-to-Cash processes. This position combines strong business partnership, delivery assurance, financial acumen and functional expertise to drive the execution of our strategy and delivery of technology solutions. The Director plays a pivotal role in assessing, shaping, initiating and overseeing the Supply Chain and R&D project roadmaps, influencing technology investment decisions; and developing our project, programme and portfolio management capabilities and teams. Key Responsibilities Portfolio Leadership & Programme Delivery
Oversee delivery of Supply Chain and R&D technology project and programmes, ensuring on‑time, in‑scope, and on‑budget completion Define and evolve the Project, Programme and Portfolio Management Approaches across the Supply Chain and R&D Portfolio in alignment with the Change Delivery Framework and IT‑wide governance processes Manage demand intake, prioritization, and sequencing of initiatives in line with business strategy and available capacity Manage major programme‑level risks and dependencies Manage financials and overall cost management across the portfolio Provide portfolio visibility and reporting to senior stakeholders and governance forums Ensure effective collaboration with architecture, platform, data, and infrastructure teams for cross‑domain project delivery
Business Partnership & Strategic Alignment
Build strong business partnership across Wella's extended Supply Chain and R&D leadership teams; managing key stakeholders and supporting them in delivering against our business strategy Support the definition of our business technology strategy and multi‑year roadmaps Partner with Finance, Planning, Procurement, Manufacturing, Logistics, and Regional Supply Chain teams to identify digital enablers that improve operational performance and cost efficiency Ensure all initiatives align with enterprise architecture, data strategy, and technology guardrails Drive business case development, value realization, and benefits reporting for Supply Chain and R&D technology programmes Work collaboratively with platform, data, architecture, and cybersecurity teams, as well as external partners, to ensure seamless technology delivery and operational excellence across the value chain
Solution Leadership & Functional Expertise
Leverage functional and change expertise across Supply Chain and R&D investments to ensure they deliver against our strategy and realise key benefits Partner with the Functional Experts and AMS teams to resolve critical system issues, review proposed changes, and ensure long‑term sustainability of solutions Support decision‑making across solution design, testing, and release management
Governance, Risk & Vendor Management
Embed strong governance discipline across all technology delivery activities in the Supply Chain and R&D domains Oversee vendor performance, ensuring external partners meet contractual obligations and quality standards Ensure compliance with internal audit, data protection, and cybersecurity frameworks Define and monitor KPIs to drive continuous improvement
People & Capability Leadership
Provide leadership to project, programme and delivery leads across the Supply Chain and R&D team Foster a high‑performance culture through mentoring, collaboration, and accountability Build functional capability and ensure succession readiness for critical SAP and digital roles Promote cross‑functional knowledge sharing across business and technology teams
Key Skills & Competencies
Project Delivery Discipline – Experience in structured delivery methodologies (e.g., agile, hybrid and waterfall), particularly for R&D systems requiring high stability and regulatory adherence. Business Partnership & Stakeholder Management – Proven ability to serve as a strategic interface and thought leader to the business, translating platform capabilities into actionable outcomes for Supply Chain leaders. Problem Solving – Strong analytical and problem‑solving skills Vendor & Contract Management – Experience managing vendor performance and ensuring delivery quality across distributed teams Functional Expertise – Strong functional expertise in Supply Chain and/or R&D Enterprise Architecture Acumen – Understanding of structured, scalable enterprise systems architecture, including cloud‑readiness and data integration across systems and domains.
Qualifications & Experience Education
Bachelor's degree PMP or APM certification advantageous ITIL certification advantageous TOGAF and/or SAP SD/MM certification or relevant process domain certification advantageous MBA advantageous
Experience
10+ years of experience in Supply Chain or Technology roles, with at least 5 years in leadership or business partnering positions Proven track record leading technology portfolios or major transformation programmes within FMCG or manufacturing industries Strong SAP functional background, ideally across ECC and/or S/4HANA Experience managing global teams, external vendors, and multi‑country deployments
Key Performance Indicators (KPIs)
Portfolio Delivery: % of projects and initiatives delivered on time, within scope, and within budget Business Satisfaction: NPS or qualitative feedback from Supply Chain and R&D leadership Value Realisation: % projects delivering against business case; %ROI delivered for financial business cases Governance Compliance: Adherence to project governance, architecture standards, and risk frameworks Vendor Performance: SLA adherence and quality scores across AMS and external delivery partners Process Efficiency: % improvement in cycle times and automation within O2C and P2P value streams
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Location:
Greater London
Job Type:
FullTime

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