A leading consulting firm is seeking a dynamic Director to drive Customer Experience Transformation in the financial services sector. This role focuses on enhancing customer service and CRM through innovative transformation programs. The ideal candidate will have a strong background in consulting, particularly in insurance, and a proven ability to deliver large-scale transformation projects. Flexibility in location is necessary, with potential travel across the UK. Join a company committed to positive social impact and employee wellbeing. #J-18808-Ljbffr