Drainage and Maintenance Planner

New Yesterday

Drainage and Maintenance Scheduler- Maidstone- Up to 30k- Permanent My client is currently recruiting for an experienced Engineering and FM Scheduler to join their team based in Maidstone Kent. Monday to Friday 8.00- 17.00 Full time in the office * Allocate jobs to in-house engineers based on their skills, availability, and location. * Liaise with the Helpdesk Manager and Send Engineers to roles to complete and close down jobs when completed Collaborate closely with the Subcontractor Planner to ensure in-house resource is prioritised and only escalate to subcontractors when required. * Adjust schedules to accommodate urgent callouts, absences, or shifting priorities. * Ensure all job details are correct and access arrangements, permits, and RAMS are in place. * Monitor engineer first time fix rates, escalating when needed. * Monitor engineers diary throughout the day to ensure that the jobs are being completed on time. Customer & Stakeholder Communication * Book jobs in with customers and confirm attendance and appointments * Keep the customer informed on all changes, delays, or re-scheduling. * Answer incoming calls and respond to emails. * Act as a point of contact for both customers and engineers for any job-related queries Parts & Logistics Coordination: * Place and track orders for parts and materials required for reactive jobs. * Coordinate deliv...
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Location:
Maidstone
Salary:
not provided
Job Type:
FullTime
Category:
Management & Consultancy

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