Dynamics 365 Administrator with an extensive background in d365 module development and administration (ideally customer service & sales) is sought by a data & digital innovation company based near Birmingham (3 days a week on site). With a 30-year history of delivering end to end digital solutions for a national client base this individual will form part of the senior technical steering group driving utilisation and business improvement.

This Dynamics 365 Administrator can expect a high level of autonomy to drive technical improvements working closely with senior stakeholders to help the business scale through innovation.

This role would suit an administrator with the technical skill set (ability to deliver user management, system configs etc) to work operationally when required whilst still operating in a functional capacity working closely with internal stakeholders to drive change.

- Proven experience as a Dynamics 365 (CE/CRM) Administrator with hands on module development and administration skills (ideally with sales or customer service module experience) - Strong understanding of Dynamics 365 configuration, workflows, and security models. - Experience working with senior stakeholders to deliver on functional requirements across the Dynamics estate - Knowledge of Power Platform (Power Automate, Power Apps) would be a real plus - Familiarity with data management - exports, imports, audits etc

Apply