Dynamics 365 Architect

8 Days Old

Job Title: Dynamics 365 CRM Solution Architect
Overview:
We are seeking a highly experienced Dynamics 365 CRM Solution Architect with 16+ years of enterprise CRM and cloud solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions.
You will own the solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also lead CRM integrations, ensuring robust API patterns, middleware orchestration, and end-to-end data flow consistency. Key Responsibilities:
Lead solution architecture and technical design for Dynamics 365 CRM, including Customer Insights, Customer Service, and Sales Architect enterprise-grade integration patterns across Azure, Dataverse, REST APIs, ESB/middleware, and external systems Desi...
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Location:
London
Job Type:
FullTime
Category:
Art, Design & Fashion

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