Role Overview

We are looking for a detail-oriented and commercially aware E-commerce Co-Ordinator to support the day-to-day execution of our digital trading and on-site experience. Working closely with E-commerce, Digital, Creative, and Analytics teams, you will play a key role in delivering seamless collection launches, maintaining product accuracy, and ensuring best-in-class visual merchandising across our Shopify platform. This is an exciting opportunity for someone with a strong foundation in fashion retail who is looking to grow within a fast-paced digital environment.

Key Responsibilities

Content & Launch Planning

• Manage and maintain the digital content calendar, supporting collection launches and key trading moments.
• Coordinate creative assets across launches, ensuring timely delivery and on-site readiness.
• Support planning and execution of homepage, PLP (Product Listing Page), and landing page updates.

Product Lifecycle & Data Management

• Support end-to-end product lifecycle management within Shopify in partnership with the Ecommerce Assistant.
• Upload and maintain product imagery, attributes, and enrichment (filters, swatches, shop-the-look features).
• Ensure product readiness ahead of launches, aligned with stock availability and trading priorities.

Visual Merchandising & On-Site Experience

• Support visual collection launches across homepage, PLPs, and landing pages.
• Build visual themes, mood boards, and creative layouts aligned to brand guidelines.
• Conduct daily on-site checks to ensure products are live, cross-sells are functioning, and visual merchandising is accurate.

Content, Media & Innovation

• Manage AI-generated product descriptions, meta fields, and translated content, ensuring accuracy and consistency.
• Upload and manage video content across PDPs, Bambuser, and live shopping experiences.
• Support experimentation and A/B testing across content and merchandising initiatives.

Trading, Stock & Performance Support

• Support stock readiness and inventory management within Shopify.
• Track stock levels and proactively flag risks impacting launches or trading performance.
• Assist with trading updates and merchandising decisions informed by analytics insights.

Optimization & Competitive Monitoring

• Support ongoing e-commerce optimisation across navigation, search, merchandising, promotions, and content.
• Conduct weekly competitor monitoring across key fashion e-commerce peers (e.g., Toteme, Me+Em,Soeur, Dagmar).
• Contribute to regional trading localisation through tailored homepage and visual merchandising updates.

Collaboration & Ways of Working

• Work closely with E-commerce, Digital, Creative, and Analytics teams to deliver best-in-class on-site execution.
• Support regional VM strategies using competitor benchmarking and performance insights.

Experience & Skills Required

• 2+ years’ experience in fashion retail, e-commerce, or a similar digital-focused role.
• Experience working with Shopify or similar CMS/e-commerce platforms.
• Strong attention to detail with excellent organisational skills.
• Understanding of digital merchandising principles and customer journey optimisation.
• Comfortable working with data and analytics to inform trading decisions.
• Strong communication skills with the ability to collaborate cross-functionally.
• Commercially aware with a passion for fashion and digital innovation.