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Job Title: Education Welfare Officer
Location: School based | South London- Upper Norwood, Streatham, Clapham and surrounding areas
Hours: 30 hours per week  | 4 days per week
Salary: £24,000 per annum (dependent on experience)
Contract: Permanent | Part time, Term time only
UK applicants only | No sponsorship

About Us

WPA Education Welfare Services is a specialist division within Momenta, part of the Outcomes First Group (OFG) – the UK’s leading provider of specialist education and care services.

At Outcomes First Group, we believe every child can thrive when given the right environment for success. Our vision is to empower every child with a world-class education that nurtures potential and inspires lifelong learning. Our mission is to unlock that potential through personalised support and opportunity. Our promise is simple: we listen, we work together, and we are accountable to one another to make the remarkable happen.

WPA provides expert Education Welfare and attendance solutions to schools, academies, and local authorities across the UK. Our teams work directly with families and educational settings to ensure children access their education safely, consistently, and with the support they need to succeed.

About the Role

We are seeking dedicated Education Welfare Officers (EWOs) to join WPA and support schools and families across London and the South East.

This role plays a vital part in improving school attendance, safeguarding children, and helping families overcome barriers to education. As an EWO, you will work in partnership with schools, parents, pupils, and external agencies to diagnose attendance issues, design support plans, and guide families back into positive routines.

This is an excellent development opportunity for Teaching Assistants, Pastoral Staff, Behaviour Mentors, or Family Support Workers who want to build a career in attendance, welfare, safeguarding, or social care pathways.

You will be part of a growing and respected service that provides professional expertise, strong frameworks, and high standards across all partner schools.

Key Responsibilities:

Attendance & Casework

           Attendance Improvement & Casework

• Manage attendance casework for allocated schools, focusing on persistent absence and early intervention.
• Conduct home visits to understand family context and remove barriers to engagement.
• Develop personalised intervention plans with families and pupils.

• Advise schools on attendance processes, thresholds, statutory responsibilities, and best practice.

  Safeguarding & Welfare

• Identify safeguarding concerns and escalate promptly, in line with WPA, Momenta, OFG and local safeguarding procedures.
• Contribute to risk assessments and multi-agency meetings.

• Maintain detailed and compliant case notes, chronologies, and reports.

  School Partnership & Professional Support

• Build strong working relationships with senior leaders, Headteachers, SENCOs and attendance leads.
• Deliver regular attendance reviews, action plans and performance updates.

• Provide training and guidance to school staff on attendance and early help approaches.

  Reporting & Communication

• Produce clear, professional reports for schools, Local Authorities and families.
• Present data trends, analysis and recommendations confidently to SLT.

• Maintain accurate, timely records in line with WPA quality standards.

  Service Contribution

• Represent WPA and Momenta professionally across all partner schools.
• Work flexibly across a range of school environments and communities.
• Manage your caseload independently and prioritise effectively.

Experience, Skills & Qualifications

           Essential:

• Experience supporting children, young people, or families (school, community or safeguarding setting).
• Excellent communication, interpersonal and rapport-building skills.
• Strong written communication skills, able to produce clear and accurate reports.
• Confident using IT systems including Word, Excel and case management tools.
• Full UK driving licence and access to a car.
• Understanding of safeguarding, welfare and the barriers affecting school attendance.

• Ability to work flexibly and independently across multiple locations.

  Desirable

• Experience in a Teaching Assistant, Pastoral, Behaviour, Attendance or Family Support role.
• Knowledge of school attendance legislation, statutory guidance and escalation routes.
• Experience conducting home visits or multi-agency work.
• Mediation, conflict resolution, or Early Help experience.

Why Join Us?

Outcomes First Group is the UK’s largest independent provider of high-quality special needs education, operating across England, Scotland, and Wales. 

Our divisional brands include Acorn Education, Options Autism, Blenheim Schools, and Momenta Connect.

By joining our central teams, you’ll help shape strategy, provide expert support, and drive continuous improvement across a growing organisation renowned for quality, impact, and innovation. We value collaboration, professionalism, and creativity, offering the opportunity to influence change at scale while staying true to our core values of care, aspiration, and inclusion.

Benefits

• Life Assurance
• Pension scheme with flexible contribution options
• “Your Wellbeing Matters” – mental and physical health support
• Family Growth Support, including enhanced maternity and paternity leave
• Flexible benefits via Vista, including discounts, Cycle to Work, Electric Car Scheme, critical illness cover, and more

We are committed to safeguarding and promoting the welfare of children and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

We are an Equal Opportunities Employer.

We reserve the right to close the vacancy early if a high volume of suitable applications is received. Outcomes First Group is committed to a fair, thorough, and efficient recruitment process in line with Keeping Children Safe in Education. While we aim to keep applicants informed, we do not accept liability for any loss of earnings or costs incurred due to delays or changes in compliance processes. 

All stages are subject to safeguarding checks and statutory requirements, which may affect timescales.