Shift Leader – Engineering Services Position Overview The Shift Leader – Engineering Services is responsible for delivering comprehensive engineering support to ensure all operational building assets are maintained to the highest possible standard. This role requires strong technical knowledge of building services systems, effective contingency planning, and strict adherence to current Health & Safety legislation and industry best practice.

As the on-site coordination lead, the Shift Leader ensures engineering operations are carefully controlled with full consideration for safety, business risk, and system uptime. The role also involves supervising the engineering team, Specialist Service Providers (SSPs), and contractors to ensure all activities are delivered safely, efficiently, and to a high professional standard. Key Responsibilities Operational & Engineering Control Maintain maximum uptime across all critical systems in line with operational requirements. Operate, monitor, and fault-find across building services systems. Supervise and coordinate Planned Preventative Maintenance (PPM) and reactive maintenance activities. Allocate and manage engineering tasks through the site maintenance management system. Maintain accurate plant records, asset registers, and maintenance documentation. Inspect completed works prior to permit closure and job sign-off. Deliver comprehensive shift handovers covering plant status, isolations, ongoing works, and site updates. Provide sickness and holiday cover for opposite shift personnel where required.Permit to Work & Compliance Manage and administer the Permit to Work (PTW) system and associated Safe Systems of Work. Review and approve Risk Assessments and Method Statements (RAMS) prior to work commencing. Ensure compliance with current Health & Safety legislation, site procedures, and company policies. Coordinate permit approvals, monitoring, and closures, escalating issues where necessary. Produce end-of-business reports covering open permits and compliance matters. Conduct contractor site inductions and maintain accurate compliance documentation. Ensure service providers operate in line with contractual Service Level Agreements (SLAs).Specialist Service Provider Management Coordinate and oversee specialist service provider visits and planned maintenance activities. Confirm approved SOPs, RAMS, and PTWs are in place prior to the commencement of work. Inspect and verify the quality of completed works before documentation sign-off. Escalate technical recommendations, performance concerns, or compliance issues to management. Monitor contractor activities to ensure safe and compliant working practices at all times.Quality Assurance & Housekeeping Maintain quality assurance procedures for tools, ladders, PPE, lifting equipment, and access systems. Ensure inspection records are accurate, up to date, and audit-ready. Monitor plant rooms and critical infrastructure areas for cleanliness and operational integrity. Maintain workshops, storage areas, rest facilities, and plant spaces to a professional standard.Projects & Site Works Oversee small-scale engineering projects including moves, changes, and refurbishments. Liaise with approved contractors and suppliers to ensure safe and compliant project delivery. Support operational changes within front-of-house and shared building areas where required.Systems & Equipment Responsibility Operational knowledge and fault-finding capability across:

Building Management Systems (BMS) Lighting control systems Air conditioning systems, including chilled beams and FCUs Variable speed Air Handling Units (AHUs) Boilers and heating systems Single and three-phase motors UPS systems and associated controls Emergency lighting systems Generators and static switches Water treatment systems Refrigeration systemsPersonal Attributes & Qualifications Essential Minimum 10 years’ experience within the Building Services industry. City & Guilds Parts 1 & 2 (2360) or equivalent electrical qualification. 18th Edition IEE Wiring Regulations (BS 7671). Strong technical knowledge across electrical and mechanical building services systems. Proven ability to lead, motivate, and coordinate a technical team. Strong communication skills with the ability to engage effectively at all organisational levels. Proactive, quality-driven approach to engineering operations. Good IT literacy and reporting capability. Physically fit and able to meet operational site demands. Professional, reliable, and punctual with high standards of integrity. Ability to interpret and act upon written and verbal instructions. Willingness to undertake further technical or leadership training where required.Desirable City & Guilds 2391 Test & Inspection qualification.Candidates who demonstrate strong leadership capability but may not meet all technical criteria may still be considered. Structured training and professional development will be provided where appropriate