Reporting to – ELV Supervisor Working Hours: Mon – Fri, 8am – 5pm Probation Period: 3 months Job Type: Full Time office based, Permanent Job Location: Perivale, Greenford Start Date: Immediate

SCOPE

We work together with managers and colleagues to build strong systems and processes that support the smooth running of the business. Everyone plays a part in achieving our targets and objectives while remaining flexible as East West Connect continues to grow. We approach challenges with a positive, solution-focused mindset, keep accurate records in line with company policies, and support one another through strong teamwork and shared responsibilities. We also encourage continuous learning and development so that both our people and the company can grow together.

KNOWLEDGE

* Experience of working in the construction industry

* Strong written and verbal communications skills

* Adaptability in learning new systems

* Flexible attitude.

* Knowledge of ISO system of works

Essential

* Asbestos awareness

Desirable

* GDPR

* DSE

SKILLS

* Good Telephone manner

* IT including spread-sheet software, word and presentation software, programming software and general software.

* Presentation and communication, in particular able in the use of the English language for verbal and written communication.

* Organised, punctual, and capable of prioritising tasks in a prompt manner to the required high level standard.

OTHER

* The ability to travel to a range of sites.

* Appreciation that there might be out of hours working, agreed in advance.

DUTIES

1. Implement and comply with EWC policies, procedures, as generally set down by the ISO system of work, including business management systems, HR, IT, health and safety, environmental, communications and branding.

2. To identify and deliver required tasks to meet departmental needs.

3. To participate in maintaining a professional company image through personal presentation, work-place presentation, call handling and Client interface.

4. To interact in a helpful and polite manner when dealing with members of the public, visitors to the premises and during any personal interactions with staff members.

5. Call-handling, works allocation, Engineer deployment, job-logging, job pricing and raising invoices.

6. Assisting with Office functions including staff meetings, Client Meetings, team-bonding exercises and other functions which may, on occasion, require off-site attendance.

7. Maintaining office equipment including replenishing stock items, ordering and taking delivery of stock replenishments and general house-keeping of the office area.

8. Provision of inter-departmental cover in case of unplanned leave or excessive work-load.

9. Raise and process Purchase Orders (POs) in line with company procedures for the procurement of materials required by the ELV Department.

10. Liaise with suppliers to ensure timely delivery of ELV materials and maintain accurate records of purchases.

11. Coordinate with contractors and engineers to carry out repairs, replacements, and system upgrades.

12. Maintain up-to-date records of all jobs and maintenance activities.

Meetings

- To attend meetings when required either as a participant or for the purpose of taking minutes.

- To attend appraisal meetings as required.

- To attend company staff meetings.

- To attend company H&S meetings.

- To attend team meetings and any other meetings as required