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ER Consultant

Location: Bexhill or Leicester/Hybrid


Welcome to Hastings Direct - From our Group HR Director Pam Angel

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.

Job Details

• Effectively manage absence, conduct and performance via informal action and formal case management & manage employee relation case work, including supporting and coaching leaders on best practice
  
• Supporting the roll out of new initiative around colleague retention
  
• Navigate our Colleague policies and processes and communicate these to our leaders
  
• Focussed on achieving positive and reasonable outcomes for both Colleagues and the Company
  
• Proactively work with leaders to drive and secure early identification and resolution of issues in our core employee relations area & highlight any trends from case work to support the Employee Relations Partner with addressing the issue areas, through providing effective and informative weekly reporting

Skills we would love you to have

• Solid experience dealing with high volume ER cases
  
• Excellent written and verbal communication skills
  
• Organised, methodical with a great attention to detail
  
• Strong relationship building skills with the ability to identify improvements

ER Consultant

Location: Bexhill or Leicester/Hybrid


Welcome to Hastings Direct - From our Group HR Director Pam Angel

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.

Job Details

• Effectively manage absence, conduct and performance via informal action and formal case management & manage employee relation case work, including supporting and coaching leaders on best practice
  
• Supporting the roll out of new initiative around colleague retention
  
• Navigate our Colleague policies and processes and communicate these to our leaders
  
• Focussed on achieving positive and reasonable outcomes for both Colleagues and the Company
  
• Proactively work with leaders to drive and secure early identification and resolution of issues in our core employee relations area & highlight any trends from case work to support the Employee Relations Partner with addressing the issue areas, through providing effective and informative weekly reporting

Skills we would love you to have

• Solid experience dealing with high volume ER cases
  
• Excellent written and verbal communication skills
  
• Organised, methodical with a great attention to detail
  
• Strong relationship building skills with the ability to identify improvements

• Screening call
  
  

• 1st stage interview with hiring leader
  
  
  

• 2nd stage interview with the Head of HR
  
  

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Insurance

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