Employee Relations Lead

New Yesterday

Bedford, Hybrid £44,000 per annum Full Time, Permanent As our Employee Relations Lead, youll be the person everyone turns to when things get complex. Youll guide managers through sensitive situations, protect the organisation from risk, and make sure our people feel heard and supported. This isnt just about policiesits about shaping a positive culture and helping leaders do the right thing. Youll play a critical role in influencing how we manage people issues, ensuring fairness and consistency while balancing commercial needs. This is a chance to make a real impacthelping us build trust, confidence, and a workplace where people thrive. Key Responsibilities: Lead complex ER cases, taking ownership of high-risk and escalated cases, ensuring fair, consistent, and legally compliant outcomes. Act as a trusted advisor providing clear, practical advice to managers and senior leaders, building confidence in handling ER issues. Drive policy and process improvements, identifying trends and gaps, and leading initiatives that make our ER approach smarter and more proactive. Deliver training and guidance that empowers managers to handle ER issues effectively and confidently. Balance risk and people by helping us make decisions that are legally sound, commercially sensible, and people focused. Provide insight by turning ER data into meaningful reports and recommendations that help to shape future strategy. Champion best practice, ensuring compliance with employment law and internal policies, reducing risk and protecting bphas reputation. Work closely with HR colleagues and business leaders to deliver joined-up solutions that support organisational goals. What Were Looking For: Deep ER experience: Youve managed complex cases and acted as the escalation point many times before. Influence and Impact: You know how to engage senior leaders and arent afraid to challenge when needed. Calm Under Pressure: You can handle sensitive situations with empathy and confidence. Clear Communicator: You make complicated things simple and easy to understand. Pragmatic and Commercial: You balance risk with practical solutions that work for everyone. Continuous Improvement Mindset: Youre always looking for ways to make things better. This is a role where youll make a real differencehelping people through tough times, shaping how we work, and influencing the future of our organisation. Youll have the freedom to bring ideas to the table, the support of a collaborative team, and the opportunity to leave a lasting impact. If youre passionate about doing the right thing and want to be part of a team that values empathy, accountability, and ambition, wed love to hear from you. Bpha reserves the right to close this vacancy early if we receive sufficient applications or identify a suitable candidate before the advertised closing date.
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Location:
Clapham
Salary:
£40,000
Job Type:
FullTime
Category:
Human Resources

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