Start Your Engineering Career Where Learning Meets Impact!

Spectrum IT are working closely with a UK & Global engineering client to hire a motivated and customer centred Engineering Graduate. You will join our client in their Whiteley, Hampshire office. This is a full-time, permanent role based onsite Monday to Friday. You'll need to be within commutable distance and be happy to work from the office five days a week.

This is an excellent opportunity for an ambitious engineering graduate ready to start their career. You'll become a Technical Support Analyst, learning the company engineering systems from the ground up while providing technical support to customers worldwide. Working directly with experienced engineers, you'll gain hands-on expertise in complex industrial systems. Overall the role will focus on solving technical problems for customers with installed machines and upgrades. You'll diagnose engineering issues, build strong customer relationships, and develop deep product knowledge through real-world problem-solving.

Our client are looking for a natural problem-solver who's eager to learn and is comfortable with technical challenges. You should be customer-focused, resilient when facing new problems, and able to communicate technical information clearly.

Key Responsibilities

Own customer support requests, focus on deciding the most effective response and allocation of tasks as necessary to the most appr...