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Job Description

Engineering Manager - Building Services

Based in City of London.

Salary £50-£55K PA

Reports to Account Manager

Direct reports - 8 Engineers, mix of continental shift 4 on 4 off days.

Working within a High performing team in one of London’s most prestigious towers the Engineering Manager is responsible for the safe, efficient, and compliant operation of all engineering services within a multi tenanted corporate building. This role leads a team of 8 engineers and oversees the delivery of planned maintenance and reactive works , ensuring high standards of service delivery and client satisfaction in line with the expectation of a high-profile building.

Key Responsibilities

Team Leadership & Management

Line manage, lead, and develop a team of 8 engineers, ensuring effective coverage across all shifts.

Conduct beginning, mid-year and year end performance reviews, appraisals, and training plans.

Promote a strong safety culture and ensure compliance with all health & safety regulations.

Manage staffing levels, shift rotas, and absence/holiday planning.

Act as the primary escalation point for engineering issues.

Operations & Maintenance

Oversee all planned preventative maintenance (PPM) and reactive maintenance activities ensuring a KPI of over 95% is upheld.

Ensure all statutory compliance requirements are met (e.g., HVAC, electrical, water hygiene).

Monitor system performance and implement improvements to optimise efficiency and reliability.

Ensure accurate and timely completion of maintenance records and documentation.

Small Works

Manage and deliver small works from scope through to completion.

Prepare cost estimates, proposals, and timelines for minor engineering works.

Coordinate subcontractors and ensure works are completed to required standards.

Ensure minimal disruption to building occupants during work delivery.

Client & Stakeholder Management

support the Account managers as main engineering point of contact for the client.

Provide regular updates on performance, issues, and ongoing works.

Build strong working relationships with internal and external stakeholders.

Attend client meetings and contribute to service improvement plans.

Compliance & Risk Management

Ensure all engineering activities comply with statutory regulations and company policies.

Maintain up-to-date risk assessments and method statements (RAMS).

Lead audits and inspections, addressing any non-conformances promptly.

Manage permit-to-work systems and ensure safe systems of work are followed.

Financial & Commercial Control

Assist the Account managers with engineering budgets, including labour, materials, and subcontractors ensuring works are completed within budget and achieve correct margins.

Identify cost-saving opportunities without compromising service quality.

Qualifications & Experience

Recognised engineering qualification (e.g., HNC/HND/Degree in Mechanical, Electrical, or Building Services Engineering NVQ Level 3 or City & Guilds equivalent).

Proven experience in a Facilities Management environment, ideally within a corporate/commercial setting.

Previous experience managing engineering teams in a shift-based environment.

Strong knowledge of building systems (HVAC, electrical, BMS, etc.).

Experience managing small works or minor projects.

Good understanding of statutory compliance and health & safety regulations.

Skills & Competencies

Strong leadership and people management skills.

Excellent communication and stakeholder engagement abilities.

Organised with strong planning and prioritisation skills.

Commercial awareness and budget management capability.

Problem-solving mindset with a proactive approach.

Competent in CAFM systems and Microsoft Office.

Key Performance Indicators (KPIs)

Compliance adherence (statutory and internal).

PPM completion rates.

Reactive response and resolution times.

Client satisfaction scores.

Budget performance.

Team performance and engagement.

Working Hours

Monday to Friday, 8am – 5pm with flexibility required to support shift operations and respond to emergencies.

Compulsory attendance of the annual black building test typically over the May bank holiday (3 days)

Additional Requirements

Proactive can-do attitude with the ability to carry out engineering works “on the tools” where required

Commitment to continuous professional development.

Flexibility to attend other sites within London and the Southeast as and when required to mee the needs of the business

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