Your purpose

As a member of the team and a specialist in technology system administration, you will have overall responsibility for the operation, configuration, and support of the tools owned by the engineering competency. You will be accountable for ensuring their availability, consistent implementation of standards, and strong user enablement so that they deliver maximum value. You will be accountable for the capabilities and engagement that support the engineering competency to: Ensure tools are available to support the needs of engineering delivery. Provide robust data to enable effective and objective insight into engineering activities. Configure tools to the expected standards of the supporting capability owners. Ensure visibility and transparency of the cost of tools used and supported. This role drives clear visibility, innovation, availability, and education of engineering tools with capability managers and stakeholders across the business and external partners.

Your role

Support

Capture, manage, and resolve user issues relating to the tools. Identify trends in issues and problems requiring attention. Administer tools from both a functional and user-access perspective. Co-ordinate with wider organisational teams when needed to resolve issues.

Maintenance

Ensure and repo...