ERS Manager

5 Days Old

Job Description
eRS   Manager    Location – Home based with expected travel    Hours – Full Time 37.5 per week
We are looking for an   eRS   Manager to join the team at Ramsay Health Care UK.   The   eRS   Manager will lead the effective management and optimisation of the NHS   e Referral   Service ( eRS ) across the organisation. This role   is responsible for   driving NHS growth, ensuring best practice, and supporting sites in   maintaining   compliance with national targets and operational priorities.

Key Responsibilities
Operational Management
Lead and oversee the effective management of the   eRS   system to support NHS growth and ensure best practice.

Develop and refine   eRS   processes to align with national guidance and performance expectations.

Support sites in   maintaining   high quality ,   accurate   information within the   eRS   system.

Reporting & Analytics
Produce   organisation wide   reports on   eRS   activity, including referral volumes, market   trends   and service utilisation.

Develop analytical tools and dashboards to measure performance and support informed   decision making .

Conduct competitive analysis and research wider market trends to   identify   opportunities for optimisation and growth.

Stakeholder Engagement
Act as the primary liaison with NHS Digital / NHS England for updates,   developments   and national initiatives.

Arrange,   coordinate   and lead internal   eRS   review meetings with hospitals and operational teams.

Provide training,   guidance   and ongoing support to operational teams on all   eRS   processes and systems.

Qualifications & Experience

Essential Experience
Strong understanding of current healthcare industry issues.

In depth   knowledge of the NHS   e Referral   Service ( eRS ).

Experience with NHS pathways, RTT (Referral to Treatment), and patient journey processes.

Full UK driving licence.

Preferred Experience
Previous   experience working within the private healthcare sector.

Knowledge of continuous improvement methodologies and auditing processes.

Experience introducing, supporting, or developing patient administration systems.

Essential Education & Capabilities
Proficiency   in Microsoft Office (Word, Excel,   PowerPoint   and Outlook).

Strong attention to detail with the ability to produce clear, professional reports and presentations.

Excellent communication skills, with the ability to engage and influence stakeholders at all levels.

Why join us?
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life   balance   and career development, because   we’re   people caring for people:

Health, Wellbeing & Financial Security   Private Medical Cover, with the   option   to add your partner and dependants

Discounted Bupa Dental Insurance

Life Assurance (Death in Service) x3 your base salary

Private Pension, with Ramsay matching up to 5% after a qualifying period

Employee Assistance Programme

Work–Life Balance   25 days annual leave + bank holidays, with the   option   to buy or sell   additional   days

Flexible shift patterns, where possible

Family friendly policies including enhanced parental leave

Volunteer leave to support causes that matter to you

Career Development & Recognition   Training and Development via the Ramsay Academy to support your career development

Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks   Access to our benefits platform, offering a wide range of discounts
Cycle2Work scheme

Subsidised staff restaurant, where possible

Free parking on site, where possible

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider   operating   in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees   forms   the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care ’.
We are committed to equality of opportunity for   all,   this role is subject to an Enhanced DBS check.

We value your application and welcome any questions you may have prior to applying.

Please be advised that we   reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care.

It’s   more than what we do,   it’s   who we are. Everything we do is about striving to deliver the best care. And   it's   a belief   that's   as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

To ask any questions before applying, please contact Amy on amy.green@ramsayhealth.co.uk .

We care.

It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.

“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
Apply
Location:
St Peter Port
Job Type:
FullTime
Category:
Non Clinical

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