Estate Assistant

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JOB DESCRIPTION

Would you like to become part of our Estates Team as an Estate Assistant, helping us deliver an excellent service to our residents? We’re seeking a customer-focused team player with experience in grounds maintenance, gardening, and cleaning.

This is a new opportunity join our team on a permanent, full-time basis, covering our sites in Basingstoke and the surrounding areas. In this role, you will deliver a high standard of grounds maintenance, gardening, and cleaning services, ensuring all work is completed in line with agreed standards, specifications, and timescales. Your responsibilities will include cleaning internal communal areas and maintaining external spaces to a high standard.

As the on-site representative of Guinness, you will build and maintain positive working relationships with customers, contractors, and colleagues. You will also support effective estate management by providing access, reporting responsive repairs, and raising concerns such as fly-tipping, graffiti, and safeguarding alerts.

What We’re Looking For

As a customer-focused organisation, we believe that how services are delivered is just as important as the services themselves. We are seeking an experienced Estate Assistant with strong customer service skills and a proactive approach, including a willingness to go above and beyond for residents.

You will be able to demonstrate the following essential skills and experience:

Proven professional experience delivering grounds maintenance across a range of sites and garden types
Experience and knowledge of lawn care, shrubs, and plant maintenance
A track record of achieving high levels of customer satisfaction
Ability to carry out physical tasks in line with Health & Safety requirements
Ability to work effectively both as part of a team and independently with minimal supervision
Ability to demonstrate the Guinness Behaviours
Knowledge of Health & Safety legislation, including COSHH and PPE
A full UK driving licence
If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile.

TGPCVL
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Location:
Basingstoke
Salary:
£25,845 /annum
Job Type:
FullTime
Category:
Customer Services

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