As part of the Gateway team, the Gateway Coordinator will play a key role in delivering efficient and effective customer service. This position requires adherence to industry best practices, ISO standards, standard operating procedures, regulatory compliance, and health & safety guidelines. Key Responsibilities: Coordinate vehicle collections and deliveries from airlines within agreed timelines Manage the flow of consignments, ensuring accuracy, safety, and security Prepare and submit customs reports as required Maintain accurate data capture and update the in-house operating system Raise records in ETSF and manage discharge of T1’s from overnight DDX deliveries Resolve queries from customers and suppliers promptly Ensure compliance with SOPs and KPIs Collaborate closely with internal teams and external customers Support internal and external rate reviews and cost control Maintain professional relationships with suppliers and customers Update invoicing, job costing, CIA, netting, and milestones within required timeframes Adopt best practice models across all activities Other duties as directed by supervisors or management Must have some freight or Transport would be advantage be PC literate Working Monday to Friday pm

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