This established London law firm is offering an excellent opportunity within its Facilities team, and it truly stands out for the way it looks after its people. Alongside a warm, collaborative culture, the firm provides an impressive benefits package including 26 days’ annual leave, private health and dental insurance, enhanced maternity and paternity leave, wellness perks, a bonus scheme, and more. This is an office‑based role, working 9:30am–5:30pm, joining a small and friendly team consisting of a Facilities Manager and Head of Business Services. The Facilities Assistant will report directly to the Facilities Manager and play a key role in maintaining a healthy, safe, clean, and comfortable workplace for partners and staff.

Key Responsibilities

• Arrange and supervise all pre‑planned maintenance, ensuring documentation is complete, access is organised in advance, and all works adhere to method statements and contractual obligations.
• Manage the helpdesk logging system for all reported building and equipment issues, liaising with suppliers or building management to secure prompt resolutions while keeping internal clients fully updated.
• Conduct weekly walkarounds to complete required health and safety checks, logging findings, resolving minor issues and escalating more complex matters to the Facilities Manager.
• Maintain high standards of housekeeping in basement areas so they remain clean, safe and well‑organised, coordinating with wider business support teams when needed.
• Prepare thoroughly for new joiners, including desk setup, access passes and locker allocation.
• Deliver new joiner inductions, covering access passes, manual handling guidance and a full health and safety tour.
• Produce monthly KPIs across all facilities tasks.
• Support the Head of Business Services and Facilities Manager with projects linked to space redesign and evolving ways of working within a hotelling environment.
• Carry out any additional reasonable duties as delegated by the Facilities Manager.

(Please note: this list is not exhaustive and may be amended from time to time.)

Person Specification

The ideal candidate will have:

• A minimum of 2 years’ experience in a Facilities team within a professional services environment.
• Exceptional attention to detail and accuracy.
• Fire marshal training.
• Strong client service skills and confidence engaging directly with internal clients.
• The ability to prioritise effectively, juggle multiple tasks and meet deadlines.
• Excellent organisational and coordination skills, with a diligent and thorough approach.
• Demonstrable awareness of health and safety issues.
• A positive work ethic, flexible approach and strong team‑player mindset.
• Clear communication skills at all levels.
• Energy, enthusiasm and a proactive attitude.
• Strong IT skills, particularly Microsoft Word and Office.
• Knowledge of document management systems and e‑filing (advantageous).
• DSE assessment training (desirable).

Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions.

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