Executive Support | HR & People Operations | Project CoordinationAs F&B Venue Manager, you’ll lead the daily rhythm of Hart Shoreditch’s restaurant, bar, in-room dining, and event service. This isn’t a siloed F&B role, it’s a holistic leadership position embedded in the wider hotel experience. You’ll ensure consistency and excellence across guest service, team engagement, and operational flow, working hand-in-hand with the kitchen, events, and front office teams.From early morning setups to late-night drinks, from intimate private dinners to full venue activations, you’ll be the connector ensuring the energy, tone, and quality is spot on across every service. You’ll bring strategic thinking, warm floor presence, and a flexible mindset to lead a small but dynamic team across the hotel’s lifestyle spaces.Guest Experience & FlowOversee the smooth and consistent delivery of service across breakfast, lunch, dinner, bar, and in-room diningEnsure each space – lobby, restaurant, bar, or private hire – is guest-ready, well-presented, and on-brandResolve guest queries and feedback on the spot, with warmth and confidenceSupport the setup and hosting of events, activations, and private hiresLead and support a multi-skilled front-of-house team across different daypartsDeliver daily briefings, floor coaching, and performance check-insChampion a flexible team culture that supports all areas of F&B serviceSupport recruitment, onboarding, scheduling, and team developmentManage stock levels, ordering, and accurate waste recordingMonitor cost of sales and labour against budget and targetsEnsure all compliance, licensing, and health & safety measures are metCoordinate service support with maintenance, kitchen, and front office teamsBrand, Product & EventsEnsure menus, setups, and rituals align with the brand tone and lifestyle positioningCollaborate with the Head of F&B, Head Chef, and Marketing on guest programming and F&B storytellingSupport guest feedback tracking and reputation managementFlex into event service, partner dinners, and community moments as requiredAbout You2+ years of experience in F&B leadership within hotels or lifestyle hospitalityEnergetic floor presence with a calm, guest-first approachStrong communication and organisational skillsAble to balance strategy, systems, and service excellenceKnowledge of modern dining, drinks, and service trendsSalaryThe salary for this role is £35,000 per annum plus Tronc.Why Join UsAt Hart Shoreditch, hospitality is more than service – it’s about atmosphere, creativity, and meaningful connection. As Venue Manager, you’ll help shape an F&B experience that’s modular, stylish, and deeply guest-driven. You’ll work across spaces and departments, championing a collaborative, non-siloed approach to lifestyle hospitality.Looking forward to your application!DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: ManagementIndustries: Restaurants #J-18808-Ljbffr