Fees Collection Officer
New Yesterday
Employer: Girls’ Day School Trust (GDST)
Location: London, Greater London
Contract type: Permanent
Hours: Full‑time
Salary: £36,000 – £44,000 (DOE)
Posted: 9 April 2026 | Expires: 27 April 2026
What You’ll Be Doing
The Fees Collection Officer will be responsible for identifying overdue accounts, issuing reminders in line with agreed processes, and corresponding with parents and carers regarding arrears, disputes and queries. The postholder will negotiate payment arrangements where appropriate, maintain accurate records, process card payments for overdue accounts, and support the production of regular reports for schools and Trust colleagues.
The role also involves regular liaison with Heads, Directors of Finance and Operations, and colleagues across the Trust Office on fee‑related matters, including supporting half‑termly debtor meetings and ensuring that information is accurate, up to date and handled in line with data‑protection requirements.
What skills and experience you’ll bring to the role
You will bring experience of managing a substantial aged‑debt portfolio and be confident working independently while contributing positively to a close‑knit team. You will prioritise effectively, communicate clearly with a wide range of stakeholders and handle sensitive or challenging conversations with professionalism and tact.
Strong administrative skills, attention to detail and confidence using systems and Microsoft Office applications, particularly Excel and Word, are required.
Benefits
Competitive salaries and pay progression
Access to extensive professional development opportunities
Training grants for qualifications
Discount of up to 50% on fees for children at GDST schools
Generous pension schemes
Free life assurance benefit
Interest‑free loans for training, computer purchase and travel season tickets
Cycle to Work scheme
Competitive terms and conditions of employment
Our Commitment
GDST is committed to diversity, inclusion and real change. We want every colleague to feel valued, respected and supported, and we actively welcome applications from all backgrounds and communities.
We are equally committed to safeguarding and promoting the welfare of children. Applicants must therefore be willing to undergo child‑protection screening appropriate to the post, including online searches, checks with past employers and the Disclosure and Barring Service.
All candidates must be able to demonstrate their right to work in the UK.
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- Location:
- Greater London
- Job Type:
- FullTime
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