Fiduciary Ledger Manager

New Yesterday

Fiduciary Ledger Manager

Chelmsford (hybrid working)

12-month contract
Competitive rate of pay

Join Us as a Fiduciary Ledger Manager

We are seeking a dynamic, analytical and engaging Fiduciary Ledger Manager for a 12‑month contract within a global broking environment. This senior role requires someone confident in credit control, fiduciary oversight, bureau submissions, and problem‑solving complex accounting issues.

This is not a transactional processing role - we need someone who can investigate why things went wrong, make decisions, and guide others to correct and improve processes.

If you enjoy leading through influence, working with technical data, and driving operational excellence, this is an exciting opportunity to make a real impact.

Role Responsibilities:

Fiduciary Operations & Ledger Oversight

Deliver fiduciary KPIs, SLAs and working capital targets.
Manage the interface between fiduciary accounts and operational teams.
Analyse complex ledger activity and provide clear recommendations.
Oversee work delivered by offshore partners, ensuring high-quality outcomes.

Bureau Submissions & Technical Issue Resolution

Act as the subject-matter expert for bureau submissions.
Investigate failed, rejected or missed submissions to identify root causes.
Provide clear instructions to submissions teams on required fixes.
Work across Bulk Binders, Line Slips, and bordereaux-related submissions.

Leadership & Continuous Improvement

Support strategic projects and operational improvements.
Recommend enhancements to strengthen controls and efficiency.
Build strong working relationships with internal teams and external stakeholders.
Produce reports, updates and presentations on progress, issues and performance.Essential Skills

Strong understanding of broking accounts and fiduciary processes
Deep working knowledge of bureau submissions (including investigative resolution)
Ability to analyse ledgers and make sound, timely decisions
Excellent interpersonal and negotiation skills
Engaging communication style with the confidence to influence
Experience collaborating with offshore teams
Ability to lead without direct line management authority
Strong analytical and problem‑solving capabilities
Knowledge of regulatory expectations within insurance

Personal Qualities

Dynamic, engaging, and able to hold attention
Approaches challenges with curiosity and ownership
Senior, confident and comfortable with ambiguity
Able to work independently and drive outcomes at pace

If you think you are up for the task and feel you meet the above criteria or interested to hear more information, please contact me on
Apply
Location:
Chelmsford
Job Type:
FullTime
Category:
Accounting/Financial/Insurance

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