Field Engineer, Printer Service Technician, Print Technician

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Field Engineer - Printer Technician
Role Purpose We are seeking a skilled Field Engineer (Printer Technician) to maintain, repair, and provide technical support for managed print equipment across our client sites. You will ensure all devices are serviced DS's technical standards and manufacturer specifications, while adhering to all company and client working practices - including strict health and safety requirements.
Security clearance, or a willingness to undergo clearance checks, is required for this role.
Key Responsibilities
Attend client sites to resolve technical issues as directed by call control, meeting targeted response and resolution times. Accurately maintain technical records using PDA and service support tools; communicate effectively with call control throughout each job. Organise and maintain a suitable vehicle or on-site spare parts kit to minimise Return to Fit (RTF) visits. Ensure all tools, technical manuals, and equipment (including bulletins) are complete, up to date, and in a safe working condition. Maintain and manage SharePoint cloud-based documents via regular laptop synchronisation. Where applicable, ensure the company vehicle is clean, presentable, and maintained according to procedures. Keep accurate records of work-related expenses and submit claims with receipts on time. Attend technical training courses, seminars, and online modules to maintain product knowledge and technical competency. Co...
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Location:
Birmingham
Salary:
£25,000 - £30,000 /annum benefits+van+fuel card
Job Type:
FullTime
Category:
Engineering

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