Are you an experienced Field Service Engineer specialising in coffee equipment? Do you have hands-on experience with bean-to-cup machines and a passion for delivering high-quality service to clients? This is your chance to join a friendly, professional, and well-established engineering company in the North-East.

We are recruiting a Field Service Engineer to cover the North-East region and occasionally up to Scotland.

The Role

This is a field-based role with a focus on coffee equipment. You will install, maintain, and repair bean-to-cup machines and other coffee systems, ensuring excellent service for all clients. You’ll be supported during training and expected to work independently once confident in your skills.

Key Responsibilities:

* Service, maintain, and repair bean-to-cup coffee machines and related equipment

* Use company systems to log work, track tasks, and record service notes accurately

* Travel within the North-East region and occasionally up to Scotland

* Maintain excellent customer service, acting as the professional face of the company

* Follow all health, safety, and quality procedures on-site

* Participate in ongoing training and professional development

About You:

* Essential: Hands-on experience with coffee machines, especially bean-to-cup systems

* Exposure to brands such as Coffetek or similar is highly desirable

* Proven field service experience, ideally in engineering, mechanical, or electrical systems

* Confident working independently and troubleshooting on-site

* Strong organisational and time-management skills

* Excellent communication skills and a professional, friendly attitude

* Flexible approach with the willingness to travel within your area

Why This Role?

* Salary of £32,000 - £35,000/Annum

* Company car provided

* Rare stay-away work – mostly local travel

* 25 days holiday plus bank holidays (rising with service, plus Christmas closure)

* Friendly, supportive team with excellent staff retention

Due to the high volume of applications, only shortlisted candidates will be contacted