Field Service Engineer (No experience required)

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Do you have experience working as a Field Service Engineer? They are looking for an experienced Field Service Engineer to join their growing team. The ideal candidate will provide comprehensive technical customer support for the business, providing support and feedback on technical field issues & complaints. Field Service Engineer Permanent Monday Thursday 08:30-16:30, Friday 08:00-16:00 Field Service Engineer Provide market leading customer service and technical support on various medical equipment, alarm systems. Support the corrective actions process by highlighting customer issues and needs, providing feedback on early warning product failures. Support the focussed returns process, providing timely products / parts back to help identify product failures and allow modifications to be completed. Actively promote our additional services and products Seek the opportunity to reduce service costs, by ensuring. Maintaining correct van stock profile Provide support for complaint escalations. Attend product update meetings and refresher training. Work with the Regional Lead Engineer to improve customer satisfaction, service efficiency. Field Service Engineer Proven customer service experience Basic knowledge of electrical and communication systems Experience in a field-based role (Full UK Driver s License) Field Service Engineer Company Car Overtime Available & Call Out Pay (1 in 6) 25 days holiday plus bank holidays Pension scheme & Death benefit scheme 2 x annual salary. Bonus scheme & Long service awards for 10,20 & 25 years (£50, £150 & £500).
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Location:
Southampton
Job Type:
FullTime

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