Field Service Engineer Parking Technology

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Job Description

Field Service Engineer Parking Technology

Are you a hands-on Field Service Engineer who enjoys autonomy, variety, and solving real-world technical problems on site?

Were recruiting a Field Service Engineer on behalf of a leading provider of innovative parking technology solutions. This is a field-based role supporting electronic and electro-mechanical systems across customer sites nationwide, ideal for a practical engineer who thrives in a mobile, customer-facing environment.

The Role

As a Field Service Engineer, youll provide front-line engineering support across UK installations, ensuring customer equipment is installed, commissioned, maintained, and supported to the highest standards. Reporting into the Technical Support Manager, youll play a key role in delivering a responsive, best-in-class service to public and private sector clients.

Whats In It for You?

  • Field-based engineering role with autonomy and variety
  • Competitive salary package with company van
  • Medical cash plan and pension scheme
  • Exposure to innovative, technology-led products
  • Hands-on engineering work across diverse customer sites
  • Long-term, permanent opportunity within a growing technology business
  • Supportive technical leadership and structured training at UK Head Office
  • A role where quality, reliability, and customer experience genuinely matter

Key Responsibilities

  • Provide mobile engineering support to customer installations nationwide
  • Diagnose and rectify electrical and electro-mechanical faults in the field
  • Carry out commissioning of equipment and deliver first-line customer training
  • Respond to faults and incidents in line with agreed Service Level Agreements
  • Complete all required documentation and system updates accurately
  • Liaise directly with customers, offering clear technical advice and support
  • Work closely with the Technical Support Manager to maintain service standards
  • Contribute to continuous improvement of products and service delivery

Ideal Candidate

  • Proven electrical and mechanical engineering experience in a field-based role
  • Strong fault-finding capability with a methodical, detail-focused approach
  • Confident communicator with good written and verbal skills
  • Customer-focused, trustworthy, and professional at all times
  • Self-motivated, organised, and comfortable working independently
  • PC literate, including Microsoft Office
  • Full UK driving licence (maximum 6 points)
  • Willingness to travel UK-wide and attend Doncaster HQ for training as required

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Location:
Poole
Job Type:
FullTime
Category:
Engineering

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