Field Service Engineer

New Yesterday

Field Service Engineer
Are you a hands-on engineer who enjoys variety, problem-solving, and working in the field? We are seeking a Field Service Engineer to join a growing team, providing expert servicing, maintenance, and repair of specialist UK-manufactured equipment. This is a dynamic, customer-facing role where no two days are the same—ranging from fault diagnosis and repair to ensuring equipment operates at optimal performance.
Purpose of the Role
To deliver high-quality onsite and workshop-based service and support, ensuring machinery is maintained, repaired, and presented to the highest possible standards.
Key Responsibilities
* Carry out servicing and repair work both onsite and within a workshop environment across a range of equipment.
* Liaise directly with customers across sectors such as agriculture, construction, utilities, telecommunications, and ground care.
* Work across pneumatic, hydraulic, electrical, and mechanical systems.
* Conduct testing and fault-finding activities with a high level of attention to detail to ensure equipment meets inspection standards.
* Assemble and prepare components for dispatch, including completion of pre-delivery inspection documentation.
* Accurately complete job reports, including detailed repair descriptions and parts used.
* Maintain a clean, organised, and well-stocked service vehicle.
Collaboration
Work closely with internal teams to support the smooth operation of aftersales and service delivery.
Essential Skills & Experience
* Background in agricultural, plant, or commercial engineering.
* Experience using hydraulic, electrical, and manual tools.
* Ability to read and interpret technical drawings and documentation.
* Strong attention to detail.
* Effective team player with the ability to contribute to efficient workflow and productivity.
* A strong sense of ownership and responsibility.
* Ability to work accurately under pressure and meet tight deadlines.
* A proactive approach to continuous improvement and process efficiency.
Desirable Qualifications & Experience
* Level 3 (or equivalent) qualification in agricultural, plant, or commercial engineering.
* Experience with cranes and relevant loader certification.
* Familiarity with quality management systems and environmental considerations.
* Experience or accreditation relating to lifting operations regulations.
Personal Attributes
* Strong customer service and communication skills, with the ability to identify additional service opportunities.
* Collaborative team player who can also work independently.
* Self-motivated, flexible, and proactive.
* Committed to health, safety, and environmental standards.
* Positive, resilient, and adaptable to change.
* Honest, accountable, and detail-oriented, with the ability to complete tasks accurately and efficiently.
What’s on Offer
This is a predominantly field-based role offering variety and independence, supported by a wider team. A fully expensed service vehicle, mobile phone, and tablet are provided, along with comprehensive product training and relevant certifications where required
Apply
Location:
Calne, Wiltshire
Salary:
£35,000 - £38,000 /annum Bonus, Pension etc
Job Type:
FullTime
Category:
Engineering

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