Field Service Engineer

New Yesterday

Field Service Engineer
Location: Peterborough
Contract: Permanent
Hours: 40 hours per week (08:00–16:30)

Role Overview

Customer-facing Field Service Engineer responsible for diagnostics, servicing, and repair of construction, agricultural, industrial, and recycling plant equipment within your territory. The role focuses on delivering high-quality workmanship, achieving first-time fixes, and providing world-class customer service.

Key Responsibilities

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Diagnose, service, and repair plant machinery to manufacturer standards

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Build strong customer relationships and respond promptly to service needs

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Complete job reports using laptop/PDA systems

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Promote aftermarket products and services

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Carry out emergency breakdown callouts

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Maintain health & safety standards

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Attend training and continuously develop technical skills

Requirements

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NVQ Level 2 (minimum) in Plant Engineering/Servicing & Maintenance

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Strong knowledge of hydraulics, transmissions (manual & power shift), axles, and CAN-bus electrical systems

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Proven diagnostic and fault-finding skills

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Ability to work independently in a remote field-based role

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Professional customer-facing approach

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Clean UK driving licence and right to work in the UK

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Must live within 30 minutes of assigned depot

Key Skills

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Strong communication and teamwork

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Good time management and problem-solving ability

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Commercial awareness and adaptability

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Self-motivated with a proactive attitude

Benefits

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Competitive salary with enhanced overtime and call-out rates

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Company van, fuel card, tools, uniform, and mobile device

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Pension scheme and life assurance (4x salary)

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22 days holiday + bank holidays (increasing with service)

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Sick pay scheme

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Private medical (contributory) & employee assistance programme

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Training and career progression opportunities

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Employee referral bonus scheme
Apply
Location:
Peterborough
Salary:
£34,000 - £42,000 /annum
Job Type:
FullTime
Category:
Engineering

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