Job Title: Fire Alarm Service Engineer

Area: London areas and the South (field-based, home based)

Salary: £45,000 + overtime + call out + benefits (OTE c. £55,000) Work Location: On the road, based from home

You’ll be a key part of our service operation - trusted to attend site, diagnose issues quickly, complete work to standard, and leave customers confident their system is compliant and performing as intended.

Why Join?

· Consistent workload across London with a supportive, knowledgeable team

· High standards, good tools, and a working environment that values professionalism

· Ongoing training and development to keep skills current and broaden capability

· Clear expectations and structured support from service leadership

What You’ll Be Doing

· Carry out planned servicing and maintenance of fire detection and alarm systems across a diverse customer base

· Attend reactive call-outs, fault-find efficiently, and complete repairs or make-safe actions with clear follow-on recommendations

· Produce best-in-class engineer reports and job documentation on the day (test results, findings, actions taken, compliance notes, and further works)

· Work in line with relevant British Standards, site requirements, RAMS, and CDS procedures—maintaining high safety and quality standards

· Communicate clearly and professionally with customers on site—explaining faults, actions and next steps

· Maintain control of tools, test equipment, van stock and paperwork, supporting right-first-time completion and smooth job close-out

· Participate in the call-out rota where required

What We’re Looking For

· Strong, proven experience servicing and fault-finding on a range of fire alarm systems, with the confidence to work independently in live environments

· Demonstrable experience on leading panels/devices (e.g., GENT, Notifier, Advanced or equivalent), with the ability to diagnose root cause and verify performance

· A disciplined approach to testing, compliance and documentation—reports that are accurate, clear and audit-ready

· A professional, customer-first mindset—reliable, calm under pressure, and a strong representative of CDS on site

· Enhanced DBS (or willingness to obtain)

· Full UK driving licence

Training & Development Provided

· Structured onboarding, annual appraisals and personal development plans.

· Ongoing manufacturer / product training and support from experienced engineers and service leadership to broaden capability and keep skills current

What’s in It for You

· £45k base salary with overtime and call out payments (OTE c. £55k)

· Overtime rates: 1.5x standard, 2x Sundays, plus call out pay

· Paid door-to-door travel

· 25 days holiday + bank holidays (plus additional holiday for long service)

· Company van (with personal use)

· Pension scheme

· Supportive management and a positive working environment