We are looking for a First Line Support Analyst to join a large multinational client on a temporary basis.

Key points to note:

• This is a temporary role
• This is an onsite role, 4-5 days per week in central London.
• Sponsorship is not available for this role
• This is an immediate requirement, you must be able to start within 1 week.

What you will need for this role:

• Previous Service Desk experience within a large multinational organisation.
• Experience with Entra ID, Microsoft 365 and widely used tools such as JIRA.
• Familiarity with ITIL.
• Strong verbal and written communication skills
• Experience in managing multiple projects simultaneously
• Ability to adapt quickly to changing environments and priorities
• Experience troubleshooting both hardware and software issues