Fleet Service Advisor (Contact Centre) Location: Alfreton Salary: £28,000 + excellent benefits & career progression Working Hours: Monday Friday 10AM 7 PM

Flexibility required: Working days may occasionally move to weekends or alternate shifts to support business needs.

Join Our Team as a Fleet Service Advisor Were recruiting for a Fleet Service Advisor role with a leading, well-established Fleet Management company based in Alfreton. This is a great opportunity for someone looking to build a long-term career within a supportive business that values staff retention, development, and progression.

As a Fleet Service Advisor , youll provide first-class customer service and manage vehicle-related enquiries from start to finish. Youll handle breakdowns, defects, and compliance events, ensuring each case is resolved efficiently and professionally.

Key Responsibilities Deliver excellent customer service as the first point of contact for all fleet-related enquiries. Handle inbound and outbound calls, emails, and online requests promptly and professionally. Manage emergency breakdowns, general defects, and compliance events. Liaise with suppliers and workshops to arrange repairs and maintenance. Keep customers informe...