Floor Manager - Food and Beverage

New Yesterday

Who are we?
Maison Estelle is a private members club set in a Grade I-listed Georgian townhouse on Grafton Street, Mayfair. A hosted home, bringing people together that have plenty to say and nothing to prove. A new school club (no rules), with old school values of personalised service and discretion.
Whats in it for you?
The on target earning potential for this role is £53,670 / per annum - comprising a base salary of £34,950 , plus a qualified estimate of £18,720 in gratuities and service charge.*
At Estelle , we prioritise your well-being and growth, offering a range of perks to enrich your experience. Enjoy exclusive staff rates and biannual socials. Nurture your well-being with stocked colleague spaces and staff food. Engage in forums shaping The Estelle Way. Join us for a fulfilling journey where you are valued , supported , and celebrated .
Here at Estelle, we want to create a unified culture and sense of belonging across both Estelle Manor and Maison Estelle. We have a range of perks and benefits at your fingertips:
Biannual company socials plus smaller social and sports groups.
Exclusive staff rates and F&B discounts across Ennismore brand.
Birthday day off
Goes without saying, but we will feed you during your shift.
Added protection of our pension, health cash plan and life assurance schemes.
28 days holiday, inclusive of bank holidays, which increases with length of service.
Recommend-a-friend bonus scheme.
WHAT YOU WILL DO
The key responsibilities for this role will include but are not limited to:
Managing the day-to-day operations and activities within the restaurant ensuring the team deliver an exceptional hosted experience for our members.
Ensuring that an effective table reservation system is in operation and being used effectively to maximise revenue.
Proactively managing any member complaints ensuring we follow up so that our members and their guests leave happy with a positive lasting impression.
Helping to achieve budgeted food and drink cost, sales, stock, labour costs and profitability.
Participating and inputting towards food and beverage activities helping to build and deliver innovative activations.
Being an ambassador for our club as well as a strong leader who embodies our values and commitment to our teams.
Assisting all members of the restaurant to perform their roles, by providing training, solving problems and removing obstacles.
Empowering colleagues providing excellent service for both internal and external guests.
Overseeing creation and development of all restaurant SOPs and standards.
WHO WE ARE LOOKING FOR
Proven experience managing the food and beverage departments in a luxury / lifestyle food and beverage operation.
You are an inspiring leader who relishes taking responsibility for running food and beverage teams and departments.
Confident in using purchasing, health and safety and food safety, payroll and rota systems.
Stays up to date with current food and beverage trends and best practices.
Must be able to work flexibly including evenings and weekends due to the operational hours of the club.
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members.
A genuine passion for hospitality and hosting.

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Location:
London
Job Type:
FullTime

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