We are looking for aFood and Beverage Reservations Agent to join our F&B team @ Broadwick Soho. What is in it for you? Inclusion in the Tronc scheme which includes Rooms and F&B service charge 30 days holiday inclusive of bank holidays increasing with the length of service Bravo Broadwick our bespoke reward and recognition scheme to recognise birthdays, anniversaries and exceptional service Pension scheme, Medicash Health plans, season ticket travel loan, cycle-to-work scheme Great food and drink during your shift Support from our Employee Assistance Programme and wellbeing initiatives Great incentives including refer a friend bonus (£1000 for chefs & £500 for all other roles) Why You? As a F&B Reservations Agent at Broadwick Soho, you will drive the idea of being a glorious hotel that embraces the spirit of Soho, alongside making our guests feel as comfortable as we do through our values of being embracing, generous, creative and playfully exquisite. In this vital role, you will be responsible for handling all food and beverage reservations and F&B guest communications ensuring high efficiency of service and creating and delivering exceptional, memorable and seamless guest experiences. This role ensures the seamless delivery of exceptional F&B guest service and ensuring reservations and guest preferences are entered accurately in Seven Rooms. We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues. You will work with brilliant colleagues across the Hotel so that we are one team delivering a seamless and memorable guest experience. What do we need from you? Experience in a similar role in a members club or multiple outlet F&B luxury operation Strong working knowledge of SevenRooms Excellent verbal and written communication and ability to build rapport with people easily. A creative thinker with a can-do attitude and meticulous attention to detail. A confident, energetic, and passionate team player who thrives in a fast-paced environment. Strong organisational skills with the ability to juggle multiple tasks under pressure. Passion for delivering exceptional service and hospitality. Why us? We are bringing the spirit of Soho to life in a glorious hotel. Join us for the opportunity to be part of a like-minded community of individuals from various backgrounds, at an exciting hotel, restaurant and rooftop dining bar in the heart of Soho. We are enthusiastic, generous, respectful and committed to delivering exceptional and brilliant service to other colleagues and guests. We also enjoy and take immense pride, in doing so. The way we treat others is how we would like to be treated ourselves and is at our core. We want our hotel to reflect Soho in all its glory. We praise diversity, inclusion and forward-thinking. If you love people and creating new memories for them through personalised service and diligence; we look forward to receiving your application - apply now. If you are interested in collaborating with us, please apply online or on our website: broadwicksoho.com/careers Broadwick Soho is committed to responding to every single application. However, due to the high volume of applications, please bear with us for a few days. All applicants must be eligible to work in the UK.

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