Food & Beverage Team Leader

5 Days Old

The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us.
Were looking for a Food and Beverage Team Leader to join us. Because we are in a rural area, please think about how youd be able to get here for work, before applying for the job.
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.
Hours: 37.5 hours per week, worked on a rota basis. This role requires flexibility to work weekdays, weekends and bank holidays according to business needs.
Salary: £29,152.50 per annum, which includes Outer London Weighting
Duration:Permanent
Interview date:14th April or 21st April
Potential start date: Start of May

For this role, youll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here To find out more about what its like to work in a food and beverage team for the National Trust, What you'll be doing As a Team Leader, youll be giving day-to-day support to your team, to make sure theyre consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so youll need to be adaptable. Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive can-do attitude and your desire to provide an outstanding service. Using your excellent eye for detail, youll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food. Youll also be supervising the induction and training of colleagues, to help build a team thats dedicated to great service and to giving people a day to remember. Well give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish. You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of whats possible in this role. Who we're looking for No experience is needed, but wed love to hear from you if youre: focused on giving great service to everyone you meet
a team player, but also happy to work on your own initiative
well-organised and adaptable
ability to lead, support and develop a team
confident dealing with a variety of situations including complaints
willing to learn new skills.
The package The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme (for roles that meet the salary criteria)
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places

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Location:
Isleworth
Job Type:
PartTime

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