We have an exciting opportunity as a Team Leader within our Food & Beverage team, who will be responsible for operating our cafes, bars and catering events. With a focus on menu items' quality and appearance, service and delivery times, and the finer details with our customers that define excellent customer service, you will lead by example, setting high standards of food hygiene, cleanliness, and presentation of our venues, supporting our Food & Beverage Manager, and supervising our Food & Beverage Assistants. Key requirements: Experience of working in a busy, customer-facing catering environment Advanced Food Hygiene Certificate (Level 3) (or willing to achieve) Personal Licence Holder (essential for the role but not your application) Allergen Awareness Ability to adapt quickly to changing priorities and demands with a flexible attitude and approach Comfortable working under pressure during busy periods, without sacrificing accuracy or customer service levels Confident IT user Beneficial to your application: Previous people supervisory experience Experience of stock control and ordering Relevant NVQ qualification relating to food/catering Health and Safety training / qualification Ability to communicate in Welsh While the main focus of this role will be at the Pool and Tennis Centre, there will be a requirement to provide occasional cover at the Riverfront Theatre and any other venues where we may hold pop-up catering / bar facilities. At the Pool and Tennis Centre, you will be responsible for the day-to-day running of the cafe, and catering services for any meetings we are hosting, as well as busyevents such as swimming galas, tennis tournaments and track events at the Geraint Thomas National Velodrome of Wales (also located at Newport International Sports Village). At the Riverfront, you will be responsible for the day-to-day running of the cafe and the catering services for any meetings and events we are hosting for visitors; during events and performances you will also be responsible for the running of our bars. Main duties will include: Daily duties of running the café including customer service, cleaning, food preparation, compliance checks (such as opening and closing check lists) and all record keeping Ensuring individual compliance and accountability for health, safety, food hygiene, and all legal requirements, standards, policies, and procedures Preparing, cooking, and delivering food in the café and for events and parties Holding a Personal Licence and controlling the sale of alcohol (ability to attain within 3 months) Scheduling colleague rotas for your team, for correct cover levels in place for the day-to-day running of our cafe and bars, and for any meetings, events, or parties as necessary Supervising our Food & Beverage Assistants, including performance management and development reviews Ensuring all information, expectations and targets are clearly communicated to your team as necessary Assisting with stock control and ordering Deputising for the Food & Beverage Manager when required

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