Franchise Business Manager

16 Days Old

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Field Based Full-time Oakhouse Foods (Part of Pilgrim's Europe)

About the Role

As a Franchise Business Manager, you will partner with a group of Oakhouse Foods franchisees to drive sales, improve customer experience, and strengthen operational performance across their local businesses. Using data, insight, and our H.E.A.R.T. framework (Hear, Empathise, Add value, Reassure, Take ownership), you'll help franchise partners build practical growth plans and deliver real results.

What You'll Be Doing Coaching and supporting franchise partners to grow sales, retention, and local demand
Analysing performance reports to spot opportunities (new customers, repeat orders, AOV)
Running regular performance reviews and agreeing actionable growth plans
Driving telesales, local marketing, and customer reactivation campaigns
Exploring and testing local partnerships, tactical offers, and awareness activities
Measuring campaign outcomes, sharing best practice, and scaling successes
Supporting operational improvements: stock control, delivery performance, financial discipline
Onboarding and mentoring new franchise owners
Addressing underperformance through constructive improvement plans
Liaising with Head Office to overcome commercial or operational hurdles
Promoti...
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Location:
Chippenham
Salary:
not provided
Job Type:
FullTime
Category:
Management & Consultancy

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