Front of House - Luxury Corporate Hospitality

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Join our client's prestigious automotive brand as a Front of House Host, where you'll be at the forefront of creating an exceptional first impression for all Park Lane and Park Royal customers. This is a pivotal role providing outstanding service across both the sales and after‑sales departments. Previous experience Previous experience in a customer-facing role within luxury corporate hospitality and events. Full-time role offers a 40-hour working week, Monday to Saturday, on a rota basis across Park Lane and Park Royal sites. Flexibility is key to ensuring full coverage during opening hours, including bank holidays. Hours of work are between 7:30am - 20:00pm depending on the day and shift. Your Time at Work
Provide a warm, professional welcome to every guest Maintain immaculate showroom and reception standards Offer refreshments and attentive, personalised hospitality Confidently present vehicle features and brand benefits Coordinate closely with Sales and Aftersales to ensure a smooth customer journey Manage calls, emails, and appointments with polished professionalism Oversee customer flow within the showroom environment Deliver a discreet, tailored experience for VIP clients Support meetings and events, ensuring all details are flawlessly prepared Escalate issues promptly and support day-to-day operations as required Uphold brand standards, presentation, and attention to detail at all times
Our ideal candidate Polished, personable, and service-driven, you excel in creating memorable, high-end customer experiences. Essential
Exceptional communication and interpersonal skills Strong relationship-building ability Highly organised with excellent attention to detail Confident managing multiple priorities with professionalism
Key Information and Benefits
£33,000 annual salary 25 days' holiday, plus Bank Holidays
Job Ref: 1BMWF #J-18808-Ljbffr
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Location:
City Of Westminster
Job Type:
FullTime

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