Funeral Administrator Location: Soham, CB7 5BN Salary: £26,500K - £29K per annum, DOE Contract: Full Time, Permanent Hours: Mon – Fri, 9.00am – 5.00pm, with a degree of flexibility required What we offer • Staff discretionary bonus scheme • Death in service benefit • Uniform provided • Optional Company Pension scheme Are you forward thinking, ambitious and organised We are seeking to recruit a Funeral Administrator to work with us to maintain standards and take our company forward. Funeral Administrator – The Role: We are looking for an experienced Administrator who excels in a Customer Service environment to come and join our friendly team at CE Fuller & Co in Soham. You will: • Support clients through the funeral arranging process • Advise clients of the range of options and funeral types available • Liaise with all stakeholders to deliver the funeral in line with client instruction • Process funeral paperwork • Maintain company funeral records Although this is predominantly an office-based role, the candidate will need to be comfortable accompanying families into the Chapel of Rest. Funeral Administrator – What we need from you: Due to the nature of the role, it is imperative that our new Administrator has a compassionate nature with strong demonstrable customer service and communications skills. • Excellent interpersonal skills • Keen attention to detail • The ability to deliver high levels of customer service • Previous proven administrative experience • Knowledge of Microsoft Office (Word, Publisher, Outlook etc) • A high standard of written English • A flexible approach to working hours • The ability to multi-task • Good time management to achieve daily tasks on schedule Previous experience within the Funeral profession is desirable, however we will offer full training to the right candidate. Please Note: It may sometimes be necessary to work at other offices and therefore a full driving licence and access to your own vehicle is required. A bit about us We are a family-owned business with a long and proud history of service to the community by providing a professional funeral service and supporting local charities and causes. If you feel you have the skills to be successful within this role, apply now! No agencies please