Funeral Branch Manager

New Yesterday

Funeral Branch Manager

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(Internal job title: Senior Funeral Director - this is the contractual title)
Location: Birmingham - covering Sheldon, Shirley & Erdington
Salary: £33,000 per annum
Contract: Full-time, permanent
Lead with care. Lead with standards. Lead with purpose.
We are looking for a compassionate, capable and commercially aware Funeral Branch Manager to lead our across our Funeral Homes in Sheldon, Shirley & Erdington.
Internally, this role carries the contractual title of Senior Funeral Director, reflecting its seniority and responsibility within our funerals business.
This is a leadership role for someone who combines empathy with operational strength. You'll guide families through some of the most important moments of their lives while leading your team to deliver consistently high standards, regulatory excellence and sustainable branch performance.
Why This Role Matters
Every branch is built on trust - trust from families, colleagues and the wider community.
As Funeral Branch Manager, you are the standard-setter. Around 70% of your time will be spent delivering and overseeing funeral services. The remaining time will focus on leading people, maintaining operational control, managing compliance and ensuring the branch performs both commercially and professionally.
You will be responsible for: Your Impact
Lead and Support Funeral Services Manage and Develop the Team Drive Operational Excellence Build Local Presence What We're Looking For
We welcome applications from candidates with: Funeral sector experience is desirable but not essential.
We are open to candidates from other regulated, service-focused industries where high standards, community engagement and people leadership are central.
What We Offer If you are ready to lead with empathy, set clear standards and build a branch that families trust, we would love to hear from you.
What are the next steps?
If this sounds like the right role for you and you're ready to bring care and professionalism to an essential service, click the 'apply' button. A member of our Talent Acquisition Team will be in touch to guide you through the next steps.
About Us
We are Dignity, one of the UK's oldest and most trusted funeral providers, with over 200 years of history, 570 branches, and 46 crematoria across the country. From launching the UK's first funeral plan to helping shape modern regulation, we have led the way in supporting families with care, compassion, and professionalism.
We are now building the UK's leading end-of-life company. As part of the Dignity Group, we also operate Farewill, the country's most prominent will writer and one of the UK's top probate providers, giving families support not just at the funeral, but before and after as well.
Today, we are over 4,000 people across the UK, all driven by the same goal: to care for families with compassion andmake the UK a world leader in end-of-life care. Here to help, whenever you need.
FCA Statement
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to upholding the highest standards, which we achieve by employing individuals with the appropriate
skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be asked to provide your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
We know that diverse teams make better decisions, build better products, and create a more inclusive and better place to work. Whoever you are, wherever you're from, and whatever your life looks like, we'd love to hear from you.
And if there's anything you need to make the process more accessible, please let us know.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate, and no fees will be payable.
We reserve the right, depending on the number of applications received, to close or extend the closing dates for positions. xbpsjku Therefore, we recommend submitting your application as early as possible.
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Location:
Birmingham
Job Type:
FullTime
Category:
Banking And Financial Services

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